|Customer Service: Maggie (12 years), Laura (9 years), Debbie (1 year),
Becky (13 years), Vickie (7 years),
Foreign customers: Dial the U.S. international access code, then 1-603-253-8731.
PO Box 1618
Center Harbor, New Hampshire 03226 USA
Our hours are 8:30am to 6pm Eastern Time.
Patternworks Customer Service
From the moment you reach one of us on the telephone or you click through from our website, you are our focus. We want you to be perfectly delighted with every product your purchase, every person you speak with and every experience you have with us. We believe that ordering stitching supplies should be just as much fun as working on the project itself.
The reality is that things don’t always run quite as smoothly as planned, and sometimes mistakes do happen. If you experience any problem with your order, then please contact us right away. Our Customer Service team is committed to going the extra mile to make sure that your questions are answered, your problems are recognized and resolved, and that you’re pleased with each and every item you receive.
If we ever fall short of this, please contact me personally because I want to hear from you. Your constructive comments are what will help us to serve you better. So please, contemplate your Keepsake Quilting experience! If you were not perfectly delighted, then reach out to me and let me know. We value your friendship and trust and we don’t ever want to leave you feeling anything but completely satisfied.
PO Box 1618
Center Harbor, NH 03226
Direct line:NoSkype 603-250-6770